My A/C broke a couple of days before the hottest day of the year was supposed to hit while I had a mother-in-law and baby in the house. Cool Atmosphere came to give me their thoughts the same day. Unfortunately , I have a unit which is hard to get parts for. Cool Atmosphere, knowing I was in a bind, tracked the part down in Houston and had it next day shipped. They had my unit repaired the day after... ...before the heat wave. The estimate price was fair and with no hidden charges. When all was said and done, the repair was actually cheaper than the estimate. I am not saying that would happen for everyone but it speaks to Cool Atmosphere's honesty and integrity. I would recommend them to anyone who needs and A/C repair.