Okay, these people are amazing! They came to my house within a couple hours of me calling. My AC wasn't cooling my house, and I had already had one company come diagnose it and never call me back. The techs were professional, polite, and wore masks the entire time. They explained in detail what was causing the issue, and explained the estimated cost of the work, getting my approval before doing anything. I've had four different companies work on my AC in the past two years, and I can honestly say I will only ever call Cool Atmosphere to come back. The techs did an amazing job (love the cold house!) and Kristie, the owner/dispatch was so polite, understanding, and quick when it came to getting someone out to check on the AC. Call this company if you need HVAC help, they're the real deal!